Clients of:
You Already Maximize Warranty Processing Efficiency.
Want to Maximize Recall Warranty Reimbursement?
Value to Average Franchised Dealer:
Ask Yourself
Revenue
Am I missing warranty revenue by not tracking open safety recalls on our sold-customer vehicles?
Bring in more service revenue and increase CSI scores due to customers' open recalls.In addition to the OEM warranty reimbursement, the recall customer touchpoint can result in service upsell opportunities and additional car sales.
Profitability
How can we easily increase profitability and avoid costs if we know the accurate recall status on vehicles before we buy?
Reduce costs and increase profits by tracking open safety recalls for trade-ins, dealer-trades and auction purchases.Save time and money, and free up your team by automating.
Compliance
Are we wasting valuable resources trying to manage safety recall compliance?
A growing number of recall regulations at the federal, state and local level make compliance difficult.The Federal Trade Commission has also imposed large penalties on dealer groups based on truth in advertising regulations (selling CPO vehicles with unrepaired safety recalls).
The Federal FAST Act / Safe Rental Car law requires dealers with more than 35 rental/loaner vehicles to ground them when affected by open recalls.
Some states require disclosure of open recalls on used vehicles at the time of sale, and other states require compliance with rental/loaner regulations that can apply to dealers with as few as 1 loaner/rental.
Obtaining Stop Sale and Do Not Drive recall status for off-brands is next to impossible, yet some states make it illegal to sell affected vehicles.
Disclosure
How can we easily document the vehicle recall status at sale and audit our sold vehicles for open recalls?
Avoid disputes with customers who discover through public sources that the vehicle you sold them on Monday has an open recall on Tuesday: Document and disclose the vehicle recall status at the point of sale.Identify where internal recall policy implementation is falling short of your management commitments by automating post-sale auditing.
Automation
Are our manual processes fool-proof?
Manual methods = missed recalls, and missed recalls = lost profit and higher liability.Save time and money, and free up your team by automating.
Liability
With significant errors and delays in every other source, is our dealership fully covered, in addition to vehicles in reconditioning?
Every every brand and most vehicles have been affected by safety recalls.Your liability risk increases significantly when you sell vehicles that become involved in accidents caused by unrepaired safety recalls.
Financial and reputational harm is assured if your dealership is targeted in recall litigation.
You may be risking your franchise if you do not have a safety recall management policy and are not committed to having the processes and tools in place to effectively manage recalls on a daily basis.
What do other clients say about the value they receive?
Get Info!Why does it take so much time to manage safety recalls on your own?
The Broken Safety Recall System
NHTSA's official year, make, and model safety recall database contains significant errors and publication timing delays in assigning recalls to the correct model years and models, and NHTSA's VIN-specific recall lookup site (SaferCar.gov) can fail to report open recalls.
OEMs' public recall sites and their dealer communications portals can be out of sync and report different VIN-specific recall status as well as having issues with recall status accuracy.
Franchised dealers are forced to use this unreliable public recall information for off-brand inventory, while in-brand inventory requires time-consuming manual lookup in the dealer communications systems.
The Broken Safety Recall System
OEMs
OEM Recall Sites
- > VIN Recall Status Verify
DCS Portals
- > GM Global Connect
- > Ford Oasis
- > NNAnet.com, etc.
Errors, Inconsistencies
& Timing Issues
Safercar.gov
- > VIN Recall Status Verify
NHTSA Database
- > YMMS Safety Recall Data
Errors & False Negatives
Attribution & Timing Issues
Find out more about the broken safety recall ecosystem: "The Safety Recall Morass" (Whitepaper)
Get Info!Solve the Problem With Safety Recall Management Solutions from AutoAp
The Industry's Most Reliable Solutions:
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Increase revenue and profitability
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Save Significant Time and Money
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Reduce Company Liability
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Increase Customers' Safety
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Automate Recall Discovery
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Obtain Stop Sale Notifications
Buy Smarter
Reduce Liability
Generate Revenue
Before
Recall Status Now!℠
Increase profitability!
Know before you buy with Recall Status Now! Off-brand vehicles with open recalls cost money and add time getting front-line ready. Open recalls on in-brand vehicles generate warranty reimbursement revenue opportunities.
On-demand, accurate recall status lookup — in mobile app and browser-based web service.
During
Dynamic Recall Management℠
Reduce liability!
For acquisition, post-sale and while vehicles are on the front line, using a comprehensive and automated safety recall discovery and notification service further reduces your risk.
AutoAp's Safety Recall Insights℠ provides on-demand business intelligence to know the financial and liability impacts that safety recalls have on your operations, along with customized and actionable recommendations for operational performance improvements.
Daily status reports, alerts, consumer disclosure statements and business intelligence.
After
Customer Recall Revenue℠
Additional warranty reimbursement revenue!
Your customer inventory is a goldmine of potential recall repair revenue! Generate net-new service revenue and increase customer safety, customer engagement and CSI with Customer Recall Revenue.
Safety Recall revenue discovery of customers' vehicles: Batch & weekly.