Want to Reduce Liability and Drive Additional Revenue?

Value to Average Franchised Dealer:

Ask Yourself

Liability

With significant errors and delays in every other source, is our dealership really covered?
Nearly every brand and most vehicles have been affected by safety recalls.

Your liability risk increases significantly when you sell vehicles that become involved in accidents caused by unrepaired safety recalls.

Financial and reputational harm is assured if your dealership is targeted in recall litigation.

You may be risking your franchise if you do not have a safety recall management policy and are not committed to having the processes and tools in place to effectively manage recalls on a daily basis.

Revenue

Am I missing warranty revenue by not tracking open safety recalls on our sold-customer vehicles?
Bring in more service revenue and boost CSI scores due to customers’ open recalls.

In addition to the OEM warranty reimbursement, the recall customer touchpoint can result in service upsell opportunities and new car sales.

Profitability

How can we easily increase profitability and avoid costs if we know the accurate recall status on vehicles before we buy?
Reduce costs and increase profits by tracking open safety recalls for trade-ins, dealer-trades and auction purchases.

Save time and money, and free up your team by automating.

Compliance

Are we wasting valuable resources trying to manage safety recall compliance?
A growing number of recall regulations at the federal, state and local level make compliance difficult.

The Federal Trade Commission has also imposed large penalties on dealer groups based on truth in advertising regulations (selling CPO vehicles with unrepaired safety recalls).

The Federal FAST Act / Safe Rental Car law requires dealers with more than 35 rental/loaner vehicles to ground them when affected by open recalls.

Some states require disclosure of open recalls on used vehicles at the time of sale, and other states require compliance with rental/loaner regulations that can apply to dealers with as few as 1 loaner/rental.

Obtaining Stop Sale and Do Not Drive recall status for off-brands is next to impossible, yet some states make it illegal to sell affected vehicles.

Disclosure

How can we easily document the vehicle recall status at sale and audit our sold vehicles for open recalls?
Avoid disputes with customers who discover through public sources that the vehicle you sold them on Monday has an open recall on Tuesday: Document and disclose the vehicle recall status at the point of sale.

Identify where internal recall policy implementation is falling short of your management commitments by automating post-sale auditing.

Automation

Are our manual processes fool-proof?
Manual methods = missed recalls, and missed recalls = lost profit and higher liability.

Save time and money, and free up your team by automating.

What do our clients know about recall management that you don’t?

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Why does it take so much time to manage safety recalls on your own?

The Broken Safety Recall System

NHTSA’s official year, make, and model safety recall database contains significant errors and publication timing delays in assigning recalls to the correct model years and models, and NHTSA’s VIN-specific recall lookup site (SaferCar.gov) can fail to report open recalls.

OEMs' public recall sites and their dealer communications portals can be out of sync and report different VIN-specific recall status as well as having issues with recall status accuracy.

Franchised dealers are forced to use this unreliable public recall information for off-brand inventory, while in-brand inventory requires time-consuming manual lookup in the dealer communications systems.

The Broken Safety Recall System

OEMs

OEM Recall Sites
  • >  VIN Recall Status Verify
DCS Portals
  • >  GM Global Connect
  • >  Ford Oasis
  • >  NNAnet.com, etc.
Errors, Inconsistencies
& Timing Issues
Safercar.gov
  • >  VIN Recall Status Verify
NHTSA Database
  • >  YMMS Safety Recall Data
Errors & False Negatives
Attribution & Timing Issues

Find out why your dealership might not be covered: "The Safety Recall Morass" (Whitepaper)

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Solve the Problem With Safety Recall Management Solutions from AutoAp

The Industry’s Most Reliable Solutions:

  •  
    Increase revenue and profitability
  •  
    Save Significant Time and Money
  •  
    Reduce Company Liability
  •  
    Increase Customers' Safety
  •  
    Automate Recall Discovery
  •  
    Obtain Stop Sale Notifications

Buy Smarter

Reduce Liability

Generate Revenue

Before

Increase profitability!

Know before you buy with Recall Status Now! Off-brand vehicles with open recalls cost money and add time getting front-line ready. Open recalls on in-brand vehicles generate warranty reimbursement revenue opportunities.

On-demand, accurate recall status lookup — in mobile app and browser-based web service.

During

Reduce liability!

Dealers put themselves at serious risk of liability when they sell vehicles with unrepaired safety recalls. Dynamic Recall Management monitors your inventory with the Industry’s most accurate, timely and comprehensive recall solution on the market.

The accompanying Safety Recall Insights℠ provides on-demand business intelligence to know the financial and liability impacts that safety recalls have on your operations, along with customized and actionable recommendations for operational performance improvements.

For single-point franchised dealers looking for a simple, low-cost recall alerting service, our Quick Recall Management (QRM℠) provides reporting on a daily basis. It is simple to sign up.

Daily status reports, alerts, consumer disclosure statements and business intelligence.

After

Additional warranty reimbursement revenue!

Your customer inventory is a goldmine of potential recall repair revenue! Generate net-new service revenue and increase customer safety, customer engagement and CSI with Customer Recall Revenue.

Safety Recall revenue discovery of customers' vehicles: Batch & weekly.

AutoAp, Inc.  •  4804 NW Bethany Blvd., Suite I-2, #342, Portland, OR 97229  •  503-951-6150
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